Service Desk Engineer


Service Desk Engineer – Stockport – Up to £25k
Windows, Apple, Windows Server, Active Directory, DNS
 
This well-established organisation requires a driven and self-motivated IT Support Engineer to join their busy technical services team and motivate those around them. The key to this role is providing first class support to managed services customers. The IT Support Engineer will perform resolving incidents, product upgrades and proactive support.
                                                                                                        
The current vacancy is for an innovative IT solutions organisation who are looking for a Service Desk Engineer to provide specialist support. Ideally, you will have a minimum of 3 years’ experience working in similar roles. You will be providing support over the phone and in person. You will be monitoring and manages customer systems and creating and updated project documentation.
 
Key requirements

  • Excellent 1st and 2nd line experience support Apple and Windows desktop operating systems
  • Knowledge of MS suite of products and Windows Server installation and administration
  • File server management and understanding of networking fundamentals
  • Active Directory administration, O365, Azure and Scripting
  • Internal and Public DNS troubleshooting
  • Hyper-V, TCP/IP, and firewall experience are desirable
  • Excellent written and oral communication skills
 
The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. Guaranteed formalised training towards industry certifications.
 
Email your cv for consideration to Alex at jobs@erinassociates.com
Windows, Apple, Windows Server, Active Directory, DNS
Contact 0161 438 1177

Location: Stockport, United Kingdom

Employment: Permanent

Salary: £23000 - £25000 Excellent benefits

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